Hi there! Today I’ll share you some secrets of how to communicate with client more effective and do not waste time.
The first place, above all, the client should be satisfied. You and each person of your team should send all energy to the client’s satisfaction in any case, if you are aimed to success in that business you do. You have to be polite and not obtrusive. Remember the client is your friend, whom you would be happy to help in any situation. This is a simple truth that will help you stay in good relations with the client for a very long time.
Do what you promised and don’t give a promises that you can’t reach. It will disappoint client and maybe he will never again come back to you. It is better to say a longer term, but to make work done earlier than what was agreed initially. The customer will be delighted to have made his order faster than he thought. This will make a huge advertising company and, most likely, you will get a regular customer. After this, it is also very likely that he will recommend your company to your friends and acquaintances.
When you estimates for client how much time some work will take you should give him approximately 20% more than you estimated. That will help you stay in deadline even if you have some force major situation.
Hope these small chips will help you to communicate with clients more profitable!